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Why isn’t my mileage tracking working?

If your mileage isn’t being tracked, it’s usually due to your phone’s settings or permissions.

Check your location permissions

Tether needs full location access to track drives:

  1. Open your phone’s Settings
  2. Search for Tether
  3. Tap the app
  4. Make sure:
    • Location → Always allowed

Check battery settings

Battery-saving features can stop tracking:

  • Disable Low Power Mode
  • Allow Tether to run in the background
  • Turn off any app restrictions or “sleep” settings

Make sure the app is running properly

  • Close and reopen the app
  • Make sure you’re logged in
  • Open the app occasionally to ensure syncing

Check your connection

  • Ensure you have internet access (Wi-Fi or cellular)
  • Trips may not sync properly without a connection

Good to know

  • Mileage tracking happens automatically once permissions are enabled
  • If permissions are limited, trips may not be recorded

⚠️ Still not working?

If your mileage is still not tracking correctly:

👉 support@tetherre.com